Honestly, I think for the most part Panda antivirus is actually pretty good, but when it does enter an error state it can be frustrating to remove, to say the least.
In this article, I’ll cover how to remove the last traces of Panda so you can do a fresh reinstall.
Uninstalling Panda (supported methods)
- To start I would suggest attempting to uninstall via ‘Programs & Features’.
- I have seen that fail to remove the software even though it doesn’t generate an error. If that occurs move on to the next step.
- Download Panda’s own support tool ‘PSInfo’ from this link – http://support.pandasecurity.com/forum/viewtopic.php?f=2&t=14
- Once downloaded, run it and accept the agreement.
- Open the ‘Tools’ tab and then run ‘Protection Generic Uninstaller’.
- It should run in the background and all going well should uninstall Panda. If not move on to the stage below.
Uninstalling Panda (Manually)
- Open ‘Services’ and locate any services that start with ‘Panda’. Stop them.
- Download IOBit Uninstaller which is a free bit of software that’s fairly good at removing stubborn installations – https://www.iobit.com/en/advanceduninstaller.php
- Install it, making sure to select custom install and unchecking any software offers.
- Once installed open the Uninstaller.
- Scroll down and find the one or two Panda programs.
- Select one or both then click Uninstall.
- Check ‘Automatically remove residual files’ then click Uninstall.
- After a few minutes, they will both hopefully be uninstalled.
Removing Temporary Files
Now we need to remove registry keys and temporary files that will have been left over from the installation.
- Open ‘Regedit’.
- Navigate to – HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node
Delete ‘Panda Security’ and ‘Panda Software’ folders if found in this location.
- Close Regedit.
- Navigate to C:\Windows in a file explorer.
- Do a search for RAV*
- If there is a file like “RAVTC.tmp”, “RAVPA.tmp” or “RAVDG.tmp”. Delete them.
- Restart your machine.
From this point, there should be no trace of Panda on your machine and it should be ready for the reinstall.